The Clinical Supervisor’s primary responsibility is to plan, organize and direct clinical functions of the individual office. Participates in clinical and practice-wide decisions. Works closely with administrative and medical staff in coordinating patient care service functions at the individual office.
Essential Duties and Responsibilities:
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Supports the philosophy, goals, and objectives of the Practice.
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Supports, and performs according to, approved policies and procedures.
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Supports risk management and participates in programs directed to patient and staff safety.
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Considers patient rights in performance of job duties and responsibilities.
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Contributes to the quality management process.
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Adheres to safety policies and procedures in performing job duties.
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Reports observed or suspected violations, hazards and noncompliance according to Practice policy.
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Observes safety measures in performance of job duties and responsibilities.
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Responds to emergency situations with competence and composure.
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Communicates effectively with patients, visitors, doctors and co-workers.
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Interactions are respectful and courteous.
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Objectively evaluates suggestions and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
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Communicates effectively and professionally using a translator when necessary.
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Communicates effectively to promote effective patient flow and to avoid scheduling conflicts.
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Performs clinical coordinator duties and responsibilities.
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Ensures Practice policies and procedures are consistently implemented and followed.
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Provides assistance with developing policies and procedures.
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Ensures smooth office flow.
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Maintains confidentiality and unbiased treatment of staff members.
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Meet monthly or as needed with team to ensure effective communication.
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Trains or oversees training of new employees.
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Conducts, assists with or provides feedback for clinical staff performance appraisals.
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Performs assisting duties and responsibilities.
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Reviews schedule at least one week in advance and prepare as necessary (make sure implants, abutments, splints, stents, etc. are available at the appropriate office).
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Assists doctors with surgical procedures (extractions, biopsies, implants, bone grafts, etc.); suction, irrigation, pass instruments, cut sutures, etc.
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Performs office procedures as directed (remove surgical splints, fit splints, remove sutures, place packs, etc.).
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Completes verbal orders (impressions, prescription requests, etc.).
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Prepares patient and room set-up for appropriate procedure/exam.
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Reviews post-op instructions with surgery patients.
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Reviews charts/paperwork before doctor sees patient; completes appropriate paperwork.
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Helps in workroom and with restocking clinical supplies.
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Utilizes computer system (time clock, reviewing schedules, scheduling appointments, etc.).
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Other duties as directed.
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Minimum Qualifications:
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High school diploma or equivalent required
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CPR certification required
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Completion of Dental Anesthesia Assistant National Certification Examination Preferred Qualifications:
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Oral and Maxillofacial surgery experience (2-3 years)
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NC dental x-ray certification
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Management training and experience
Application instructions: please apply online using the link https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=040cc3d 3-49b2-436c-b7ea-2b83d668e392&ccId=19000101_000001&jobId=494323&lang=en_US. If you have any questions, please reach out to hr@flagshipsp.com.