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Viewing 9 posts - 1 through 9 (of 9 total)
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  • in reply to: Billing and Coding Training #1976
    Crystal Dieter
    Participant

    Terri Bradley is great! We also put our billing employees through AAOMS billing courses.

    in reply to: Insurance Payment on Credit Cards #1975
    Crystal Dieter
    Participant

    We opt out as well. Same as Audra and Nicole. It seems like you have no other option besides EFT (with fee sometimes) or Credit Card, but you do. There is usually something in the fine print to call to opt out or get to somehow…even the tricky ones. We should not have to pay fees to get paid.

    in reply to: Anesthesia Fees #1901
    Crystal Dieter
    Participant

    Alliance and MercyCare (very local).

    in reply to: Increased Costs of PPE #1808
    Crystal Dieter
    Participant

    We are trying to decide if we will charge the patients for PPE. Is it worth the backlash from patients frowning upon paying for this? We realize some insurances will reimburse us for this, but those that don’t it would be the patient that is paying out of pocket. How are you handling disgruntled patients?

    in reply to: Custom Healing Abutments #1620
    Crystal Dieter
    Participant

    We use D6056 for prefab abut and D6057 for custom abut. We charge about $150 more for custom.

    in reply to: Credit card processing #1618
    Crystal Dieter
    Participant

    We use Transfirst that integrates with WinOMS.

    in reply to: Vacation #1584
    Crystal Dieter
    Participant

    We recently combined our vacation and sick time to “PTO”.

    Upon completion of the probationary period (90days), employees will be awarded PTO as follows, based on the month in which their hire date falls:
    Hire Month Accumulation of Vacation Time
    January – February 5 days
    March – April 4 days
    May – June 3 days
    July – August 2 days
    September – October 1 day
    November – December 0 days
    Following an employee’s hire date, PTO will be granted per the following schedule:
    • Hire Year = Pro-rate after 90 days based on hire month
    • Jan 1st after Hire Year = 9 days + pro-rated time based on hire month
    • Jan 1st after first full year = 14 days
    • During your fifth year of employment, you will receive 5 additional days off= 19 days
    • One additional day will be added for each year starting at 15 years of employment, going through 19 years of employment, with a maximum of 5 additional days being earned over that time period to earn a total of 24 PTO days, this will be the maximum PTO days you may earn
    • PTO may not be accumulated or rolled over from year-to year.

    in reply to: Cone Beam CT fee #1583
    Crystal Dieter
    Participant

    We are providers for both medical and dental. If taking a scan for medical or impacted teeth diagnosis then we pre-auth same day to medical and bill out. If taking for dental diagnosis we bill out to patient or dental insurance (it is on some fee schedules). If taking for dental implant treatment planning and diagnosis our doctors bill out 50% of our regular fee which is around a PAN fee. If patient has a hardship with the fee after they receive their statement, we work with them and oftentimes reduce the fee or write off. This is always our intent to bill as stated; however, we all know doctors will adjust as they see fit per case based on reason for taking scan.

    in reply to: Dress Code #1582
    Crystal Dieter
    Participant

    Do you have your clinical staff’s scrubs laundered professionally, do they wash them at home/at office? Or do you use disposable gowns? We used to wash in house, then went to a professional cleaning company but they have not lived up to our expectations and jackets do not last. Thinking about going back to supplying jackets and staff wash their own either at home or we have a washer in office.

Viewing 9 posts - 1 through 9 (of 9 total)